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Careers at Potomac Bead Company

Open Positions:

E-commerce Fulfillment Team Member

Our mission at Potomac Bead Company is to enhance customer creativity, using amazing jewelry-making supplies. We supply over 40,000 different gemstones, crystals, glass beads & more to customers around the world, and teach thousands of jewelry-making classes both online, and in our retail stores. This all begins with passionately creative team members who can share their creativity and knowledge.

In our headquarters Hagerstown, MD retail store & fulfillment center, you will work with other team members who share your values and commitment to helping the world think more creatively. We seek individuals who are creative, self-motivated, task-oriented, and interested in grow and advance their careers with us.

Position Purpose:

To assist in the management and distribution of 40,000+ items through the entire supply chain, from product ordering and receiving, to shipping & restocking. This E-commerce fulfillment team member will work closely with store managers, and will also enhance Potomac Bead Company’s out-of-this-world customers service!

Essential Job Functions:

Through previous background and experience, the candidate must demonstrate, with or without an accommodation, the ability to:

  • Interact professionally and effectively through verbal and written communication with all professional contacts with an emphasis on the Company's interests.
  • Independently prioritize and accomplish multiple tasks within established timeframes.
  • Receive orders, tag, price, manage inventory, pick orders, ship orders, and interact with customers.
  • Lift up to 50 lbs.
  • Operate computer equipment and other distribution center and e-commerce related equipment.
  • Work in a fast-paced environment with varied tasks in any given day.



The minimum educational background of an applicant to this position is a high school diploma or its equivalent (GED). The applicant must have strong customer service skills, able to work closely with in-store and online customers, through direct interaction, phone, and email. A qualified applicant will demonstrate a strong working knowledge of basic computer skills, and typing, including use of Microsoft Office applications. At least 2 years of retail customer service experience is preferred.

Email resume to info@potomacbeads.com, with subject line "E-commerce Fulfillment Team Member"


To apply for positions at any of our retail stores, you can download an application
here, and email or deliver in person to your local Potomac Bead Company store.