How do I return an item?

Items can be exchanged (for store credit) within 14 days as long as the item is in its original condition. Send returns to:

Potomac Bead Company (Returns)
53 West Washington Street
Hagerstown, MD 21740
United States of America

Be sure to include your name, order number, and contact information in the package, and email us ahead of time should you need to exchange something at info@potomacbeads.com. For any exchanges, the customer is responsible for return shipping.